My Brother Fired Me As Soon As He Became Owner Of Our Dealership. He Didn’t Know I’d Just Become…
The Inventory Crisis and the Shift in Power
After leaving the dealership, I drove straight to my meeting with Titan. Jack had an office ready for me.
It was nothing fancy, but it was mine. I had a team of three people who handled logistics and scheduling.
A territory map on the wall had pins marking every dealership under my supervision. Callahan Auto was the largest pin.
Jack ran me through the ordering system and showed me how allocations worked. I had complete control over who got what vehicles.
I also controlled when they got them and at what wholesale price. “Take your time,” Jack said.
But there was a clarity in me now and a cold, quiet focus. “I’m a quick learner,” I replied.
One week passed. I spent it learning Titan systems and meeting my territory dealerships by phone.
On Thursday afternoon, my phone rang. It was Callahan Auto’s main number.
“Troy speaking.” “Troy, it’s Vanessa from accounting.”
Her voice was hushed. “Shane’s losing it. We can’t get any inventory confirmed.”
“The system keeps flagging our orders for review.” I leaned back in my chair.
“That sounds like a supplier issue,” I replied. “That’s why I’m calling,” Vanessa said.
“Shane tried reaching out to Titan, but they’re giving him the runaround.” “I don’t work there anymore, Vanessa.”
“I know, but we’ve got customers waiting. The showroom’s half empty.”
I felt a twinge of sympathy for the team. These were good people who depended on those sales.
“Tell Shane to follow the proper channels,” I said. “I’m sure it’ll work itself out.”
Two hours later, Shane called directly. I let it go to voicemail.
His message was what I expected: demands, not requests. He said I must have messed something up in the ordering system.
I waited until the next morning to call back. “Callahan Auto, this is Shane.”
“Shane, it’s Troy. Got your message.” “About damn time. We need 16 vehicles by Tuesday.”
“The system’s blocking everything.” I kept my tone professional.
“Have you spoken with your Titan representative?” “They keep redirecting me,” Shane replied.
“Something about a new distributor approval process. Just tell me what you did to our account.”
“I didn’t do anything to your account, Shane.” “Then why did this start happening right after you left?”
I paused, letting the silence stretch. “Maybe,” I finally said, “you should ask for the regional distributor.”
“That’s what I’m trying to do. Nobody will give me a straight answer about who’s handling our territory.”
“It’s me, Shane.” The line went quiet.
“What are you talking about?” “I’m Titan’s new Western regional distributor. All inventory allocations for your territory go through me.”
“That’s not possible. You can’t just—” “I didn’t just anything.”
“Titan approached me last month. They value relationships, Shane. They always have.”
“So what, you’re holding our inventory hostage? That’s illegal. I’ll call Dad.”
“It’s not illegal. It’s business. I’m following Titan standard allocation procedures, and Dad’s unreachable.”
“Remember your choice. This is because I fired you. Grow up, Troy.”
“No, this is because I’m doing my new job. Your dealership will get its allocation based on the same criteria as everyone else.”
“What’s that supposed to mean?” “It means your first big inventory order just got flagged for review.”
“I’ll need to assess your dealership status in the territory.” “How long will that take?”
“For most new owners? Two weeks, maybe three.” “Three weeks? We’ll have an empty lot by then.”
“That’s the process, Shane.” He lowered his voice, trying a different approach.
“Look, Troy, I know you’re upset, but this is family. Dad built this place for both of us.”
“I remember,” I kept my voice even. “But like you said, times are changing.”
“Your sales approach was too aggressive, not relationship-focused enough.” “You son of a—”
“I’ll review your application personally. Have a good day, Shane.”
