The fashion models mocked me, not knowing I was the one hiring them.
Redemption and Legacy
The next morning, I arrived at the studio two hours early to watch the models arrive and check that our new signs were visible everywhere. Groups of 10 started filing in for their callback slots, and I stood at the front of each group holding our printed code of conduct while reading the key points out loud.
The models nodded along, and several actually smiled when I mentioned the part about supporting each other during the process. The atmosphere felt completely different from our usual castings with models actually talking to each other instead of sizing up the competition.
I watched them help each other with outfit adjustments and share makeup tips while waiting for their turns. Our staff members positioned throughout the space took notes on every interaction and I saw several models offer water bottles to others who forgot theirs.
Then at 11:30, Anna walked through the door with Christa and Louise right behind her, followed by a man in an expensive suit who had to be their agent. They approached the desk asking to speak with me privately before the call backs.
I agreed to meet with each model separately in the conference room. Anna came first and sat across from me with her hands folded while I pulled out a folder containing witness statements from the PA, the stylist, and three other models who saw what happened.
I showed her the security footage on my laptop of Christa deliberately spilling the juice and her own video she’d taken while mocking my walk. I explained she wouldn’t be in this campaign but could reapply next season after completing professional development training and providing references showing changed behavior.
Her face went red and she started to argue but I held up the printed screenshots of her Instagram stories from that day where she’d posted about some wannabe embarrassing herself at the Eden Lauron casting. Christa came next and tried to claim the juice spill was an accident until I showed her the footage from three different angles clearly showing her moving her arm intentionally.
She broke down crying, saying she needed this job to pay for her apartment. I reminded her that she should have thought about that before physically assaulting someone she thought had no power.
Louise was the most defensive, insisting that competition was normal in the industry, and everyone did it. But I pulled up testimonials from 12 models describing how she’d bullied them at various castings over the past year.
Their agent stormed in after I’d finished with all three, demanding to know what authority I had to ban his clients from the campaign. He threatened to pull all his other models from consideration and prevent any of his talent from working with Eden Lauron in the future.
I stayed calm and explained that we’d rather have a smaller pool of models who treated people with respect than work with agencies that enabled bullying and assault. He said we’d regret this decision when we couldn’t book any top models.
But I showed him our list of confirmed callbacks, which included several girls from better agencies who’d already signed our code of conduct. After they left, Selene sent out our official statement to fashion media announcing Eden Lauron’s new model code of conduct and commitment to professional behavior without mentioning any names.
Within an hour, we had responses from Vogue, Harper’s Bizaarre, and WWD, praising the initiative and asking for interviews about the new standards. Models started posting about it on social media with the #kindness and fashion, trending by the afternoon.
We spent the rest of the day reviewing call backs and I personally selected Scarlett Dubois who’d offered me tissues for the juice stain along with five other models who’d shown genuine warmth during the casting process. They screamed with excitement when we called them and Scarlet actually cried saying she’d never booked a major campaign before but always tried to stay positive and kind even when others weren’t.
Two weeks later we flew to Paris for the campaign shoot and from the moment we arrived at the studio the energy was incredible. The models were helping each other with poses, fixing each other’s hair between shots, and genuinely laughing together during breaks.
Mario Tastino pulled me aside on the second day, saying he’d never seen models work together like this, and the chemistry was showing in every frame. He said most fashion shoots felt cold and competitive, but this felt like photographing actual friends having fun together.
The behind-the-scenes footage we captured showed models sharing their lunch, teaching each other phrases in different languages, and even doing each other’s makeup when the artists took breaks. Fashion blogs started picking up the story after Selene released some behind-the-scenes photos with captions about our new approach.
Style.com called it a revolutionary step for an industry plagued by toxic behavior and asked if other brands would follow our lead. Several smaller brands reached out asking for copies of our code of conduct and advice on implementing similar standards.
Then the agency sent a formal letter through their lawyers claiming we discriminated against their models and damaged their reputation with unsubstantiated allegations. Amelia responded with our own letter, including the witness statements, security footage, and documentation of the assault, making it clear we had extensive evidence of everything that happened.
They tried to negotiate for a quiet settlement if we’d let the models participate in future campaigns, but Amelia shut that down immediately. After three weeks of back and forth, they finally dropped the matter when they realized we weren’t backing down, and their own models were starting to ask questions about the AY’s practices.
Our whole team gathered in the conference room once the campaign wrapped to discuss making these changes permanent. Everyone agreed unanimously that the blind first rounds and behavior standards had created the best casting experience we’d ever had and should become the foundation of Eden Lauron going forward.
I walked straight to my office after the meeting and pulled the stained dress from the closet where I’d stuffed it. The green juice had dried into weird patterns that looked like abstract art.
I spread it flat on my desk and called our framing guy who usually handled our campaign prints. He showed up within an hour and measured the dress while I typed up a small plaque on my computer that just said, “The day everything changed.”
Three days later, the dress hung on my office wall in a simple black frame. Every person who came in for meetings stopped and stared at it.
I’d tell them the story and watch their faces change from confusion to understanding. The dress became this weird symbol around the office. People would bring new hires to see it and explain what we stood for.
Six months passed faster than I expected. One morning, Amelia walked into my office holding a stack of papers.
Anna, Christa, and Louise had finished their professional development training. They’d completed anger management courses and workplace behavior workshops.
Their certificates came with letters from their instructors saying they’d shown real growth. The three of them had reapplied for our spring collection, which was smaller than the main campaign, but still a good opportunity.
I read through their new applications, which included personal statements about what they’d learned. Anna wrote about understanding how competition had turned her cruel.
Christa talked about learning to support other women instead of tearing them down. Louise admitted she’d been so focused on success, she’d forgotten basic kindness.
We decided to give them a chance on the smaller campaign. When we called them, they cried on the phone and promised they’d prove we made the right choice.
The main campaign launched two weeks later. The Times Square billboard went up at midnight and people started posting photos immediately.
Every fashion magazine ran our ads showing the models laughing together and helping each other with poses. The behind-the-scenes video went viral with five million views in the first week.
People kept commenting about how different it felt from normal fashion content. Sales went crazy from day one.
We sold out of three styles in the first weekend. Barney’s had to reorder twice in the first month.
The warmth between the models and the photos made people actually want to buy the clothes. Fashion bloggers wrote pieces about how kindness was the new trend.
Other brands started calling Selene asking about our casting process. Within three months, Versace announced new behavior standards for their shows.
Gucci started doing blind first rounds for castings. Even smaller brands began adding kindness clauses to their contracts.
Models started treating each other better at castings because they knew brands were watching. I sat in my office one afternoon looking at the framed dress while reading an article about the industry changes.
We hadn’t just fixed our own company. We’d actually helped change fashion culture itself.
All right, that’s all from me today. Thanks for sticking with me and letting me throw all my questions out there. Until next time, stay curious. Like the video. It helps more than you.
